Shipping Policy

Shipping Policy

At SuperElectronicx, we are committed to providing a smooth and efficient shopping experience, which includes fast and reliable shipping. Below are the details of our shipping policy:

Processing Time

  • All orders are processed within 1-3 business days after payment is received. Orders are processed during business hours, Monday to Friday, excluding weekends and holidays.

  • Please note that processing time may be extended during peak seasons or special promotions.

Shipping Methods and Delivery Times

  • We offer various shipping options to suit your needs. Delivery times depend on your location and the shipping method selected at checkout.

    • Standard Shipping: Typically delivered within 5-7 business days.

    • Expedited Shipping: Typically delivered within 2-3 business days.

    • International Shipping: Delivery times vary depending on your location, but typically range from 7-14 business days.

Shipping Costs

  • Shipping fees are calculated at checkout based on the weight of your order, the shipping method selected, and your location.

  • We offer free standard shipping on orders over $50 (within the continental United States).

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package’s journey to your doorstep.

International Shipping

  • We offer international shipping to select countries. Please note that customs duties and taxes may apply to international orders, which are the responsibility of the customer.

  • If you have any questions regarding international shipping, feel free to reach out to our customer support team.

Damaged or Lost Items

  • In the rare event that your order is damaged during transit or is lost, please contact us immediately. We will work with the carrier to resolve the issue and ensure that you receive your order in a timely manner.

  • If your package is marked as delivered but you have not received it, please contact us within 7 days of the delivery date so we can assist in investigating the issue.

Order Modifications & Cancellations

  • Once an order is placed, it is processed as quickly as possible. However, if you wish to modify or cancel your order, please contact us within 24 hours. After this time, we cannot guarantee changes can be made, as the order may have already been processed and shipped.

Contact Us

If you have any questions regarding our shipping policy or your order, feel free to reach out to us at support@superelectronicx.com. Our customer service team is happy to assist!

Thank you for shopping with SuperElectronicx!